I’m on Self-Exclusion, why do I receive promotional material?

When you Self-exclude your account, you are automatically opted out for offers to be sent out. However, if you are already on a list that is supposed to go out during that day, you might get a promotion sent to you. After 24 hours after your self-exclusion has started, you should not receive any promotions from ourselves.

Our advice is to always make sure that you opt out from all promotions if you have decided to take a break from gambling.

Was this article helpful?