We need to verify that the payment method you have used is rightfully yours to use. In these regards, we may require you to send us a digital photo of the payment method used. Depending on the method you are verifying, you can achieve this by sending in the following:
| CREDIT CARDS | |
|---|---|
| Photo needs to show | For security reasons please cover |
| Front and back sides | The middle digits |
| The first 6 and last 4 digits | Your CVV2 code (3 digits on the backwards side of your Credit Card) |
| Your name | |
| Expiry Date | |
| Your signature | |
| ONLINE PAYMENT METHODS | |
| Screenshot needs to show | Make sure that |
| All 4 corners are visible | |
| Account number / ID | Any unneeded information is covered with a piece of paper |
| Recent transactions on your e-wallet account | All the details are readable |
| Your name | |
| Payment method company name/logo | |
| BANK ACCOUNT | |
| Bank Statement/Screenshot showing | Make sure that |
| Your name | All 4 corners are visible |
| Last 6 digits of your bank account number | Any unneeded information is covered with a piece of paper |
| The bank logo/name | All the details are readable |
Any of the above mentioned documents you can send us on the following emails: support@europacasino.com or docs@europacasino.com.
Don't forget to mention your account username in the email.